Refund policy

All Accessories are final sale. This includes bags and scarfs.

All clothing on Special or Sale are Final Sale.

All home goods including crystals, candles , magnets, tea towels and mandala, etc.. are final sale.

All Regular Priced clothing not on Special or On Sale is returnable withing 7 days of purchase. Return shipping is to be Paid by customer on All returns and Shipping is non refundable both on purchase and refunds.  Please email us with reason for return and get an authorization code for your return. Any items returned without authorization code will not qualify for refund and will not be returned to customer. All items being returned must be in original condition with all tags in place.

Items returned with Stains or odor/ Cigarette, Body Odor/ Gas/Diesel/ Or Perfume will not be excepted. Items will not be returned or refunded. If customer would like items back they must send a prepaid shipping label and we will happily ship them back to you.

Damaged items must be reported within 2 days of package delivery to qualify for return. No exceptions after 2 days.

Instore Exchanges within 7 days.

All approved returns will be credited back to original payment method. Original shipping cost at time of purchase will not be refunded. 

Please email cocoluluboutique@gmail.com for any online questions. Employees in store do not have access to online department. Thank You